FAQ & Troubleshooting

How do I get my billing information and subscriptions? ﻿ Billing & Subscriptions⁠ ﻿
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How do you sign the Google Workspace BAA?﻿ Google Workspace BAA⁠ ﻿
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How do I access the Statuspage?You can access the Flourish Health Statuspage by following the link below:
﻿ Flourish Health Statuspage ﻿
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Why are my emails going to the spam folder?Google and other services may bounce your email messages or put them in spam folders if you do not have a DKIM record set up. As of April 2022, Google Workspace users have reported a recent increase in bounded email messages and emails being sent to spam folders.
To learn more, check out our ﻿ ⁠⁠What is DKIM?⁠  page.
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