FAQ & Troubleshooting

How do I get my billing information and subscriptions?



How do you sign the Google Workspace BAA?



How do I access the Statuspage?

You can access the Flourish Health Statuspage by following the link below:


Why are my emails going to the spam folder?

Google and other services may bounce your email messages or put them in spam folders if you do not have a DKIM record set up. As of April 2022, Google Workspace users have reported a recent increase in bounded email messages and emails being sent to spam folders.
To learn more, check out our  ⁠⁠What is DKIM?⁠  page.